FAQ’s - Karibou Art Co



How can I contact you?

Our designated email addresses are best for getting in touch so one of our customer service superstars can be assigned to your query and get in touch as quickly as possible.

Do you have a store I can come and visit?

Well, you’re in it! We hope you enjoy our distinct lack of queues and the fact we will never give you judgement face for browsing in your slippers!

I’m interested in becoming a stockist, how can I find out more?

Great! We’d love to hear from you, contact us here and we will get in touch soon!

Do you offer trade pricing?

Yes, trade discounts are available to interior designers, decorators and stylists – contact us if you’d like to request wholesale access.




How can I pay?

We accept all the usual suspects; Visa, Mastercard and Paypal. We also now offer Afterpay & zipPay if you’d prefer to buy now & pay later!
Not sure what all the hype is about? Learn more about Afterpay & zipPay.

Read more about our Payment & Security polices here.



General Care Instructions

To ensure your new artwork repays you in fabulousness for years to come, treat it with kindness and display away from direct light, extreme heat, moisture and humid conditions. Unfortunately, we can accept no responsibility for any deterioration or damage to the artwork arising from the way in which it has been stored.

Natural Variances

Our artworks are hand-made pieces, many of which utilize raw and natural components and as such you may notice small natural variations that occur between finishes, colours and textures. We wholeheartedly embrace this, as it forms part of the character and beauty of owning a completely unique, hand-crafted art piece.



Check out our Shipping FAQ’s and Return Policies here.